Supporting New Americans in the Long-Term Care (LTC) Workforce

In Minnesota, the demand for workers in long-term care (LTC) keeps growing. At the same time, thousands of New Americans — people born outside the U.S. and their children — are eager to build stable careers but face linguistic, cultural, and economic barriers that keep them from accessing healthcare jobs.

To bridge this gap, South Central Service Cooperative (SCSC) partnered with Minnesota Council of Churches (MCC), Mankato Adult Basic Education (ABE), Blue Earth County Employment Services (BECES), MetaMedicsVR, and CILC to launch an innovative program that turns obstacles into opportunities.

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people reached

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participants certified with VR

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participants placed in LTC jobs

Trusted by

Institutions and training centers that collaborate in practical and safe learning.

The Challenge

untapped talent

Many New Americans dream of becoming Certified Nursing Assistants (CNAs), phlebotomy technicians, or medical assistants, yet they struggle to access training.

Key barriers include:

  • Limited English proficiency.

     

  • Lack of basic resources like transportation, childcare, or housing.

     

  • Difficulty navigating public support systems.

     

This results in untapped talent and an essential sector facing a severe workforce shortage.

The solution

Tech-Supported Healthcare Careers

The program combines technology, social support, and career guidance across three main pillars:

1️⃣ Support Services & Basic Needs

Covering critical needs such as transportation, housing, childcare, and technology.

  • MCC and BECES guide participants through public programs like SNAP and MFIP.

  • MCC provides personalized support with Spanish and Somali interpreters.

2️⃣ Tailored Technical Training

Powered by MetaMedicsVR, training leverages virtual reality, artificial intelligence, and mobile apps to make learning engaging and accessible.
Bilingual training includes:

  • Specialized medical terminology for LTC.

  • Healthcare communication skills.

  • Cultural adaptation in multicultural healthcare contexts.

  • Foundational healthcare skills and career exploration.

3️⃣ Job Placement & Ongoing Support

  • Partnerships with 10+ LTC facilities.

  • Virtual job fairs organized by CILC.

  • One-on-one follow-up until participants are successfully placed in jobs.

Virtual reality for realistic and safe disaster training.

Key benefits

True inclusion

breaking barriers to stable, well-paying healthcare jobs.

Innovative learning

VR and AI make mastering medical English and technical skills more motivating and effective.

Community impact

boosting self-sufficiency for New Americans while strengthening the sustainability of the LTC workforce.

Do you have a project in mind?

Contact us and let's make it happen together.