Suicide prevention
Assess risk and respond to suicidal ideation.
Universidad de Málaga (UMA)
How the UMA Medical School trains high-risk mental-health conversations with AI virtual patients
AI Platform · University Expert programmes
The context
Training for the hardest conversations in medicine
Beyond its degree, the Medical School at the University of Málaga (UMA) runs University Expert programmes — postgraduate specialisations — on some of the most demanding situations a clinician ever faces: preventing and responding to suicide, communicating with an aggressive patient, and psychiatry and mental health. In all three, what is really at stake is a conversation.
These are small, focused cohorts — around 30 students per class — exactly the setting where the quality of each rehearsal matters most.
University Expert programmes
Three conversations, one platform
Aggressive patient
Communicate and de-escalate a tense encounter.
Psychiatry & mental health
Handle an acute mental-health crisis.
You can't rehearse a suicide-risk interview on a real patient.
A classmate can read a script, but they cannot convincingly reproduce the agitation, the evasiveness or the sudden escalation a real encounter can take. Even in a class of 30, the old format caps how often anyone can practise: most students go through each scenario once or twice, if at all.
AI patients
The exact situations, as conversational patients
The patient expressing suicidal ideation, the agitated or aggressive patient, the person in acute distress. Every student practises each one as many times as they need, and every attempt is assessed automatically and objectively against a rubric.
Why it matters
A foothold in mental health and crisis training
The UMA case stakes out one of the clearest verticals for conversational AI: mental health and high-risk encounters, where role play is ethically delicate and the conversation is the whole skill. It is also a postgraduate, specialisation-level use — proof that the platform belongs not only in undergraduate training but in the programmes that prepare clinicians for the situations they fear most.
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